XOVOXAI uses a credit system: every generation shows a quote before you run it, and the actual charge lands in your credit history afterwards. Pick a subscription or a credit pack that matches your volume — see the pricing page for current plans and top-up options.
Credits pay for billable model generation and other platform features. Before you generate, you can review the quoted price; after it finishes, the actual charge appears in your credit history. Consumption varies by model, specification, and feature.
Once payment is completed and verified by the system, the plan’s base credits and bonus credits are granted together. The granted amount follows the order record at purchase time, and the same order is never granted twice. While an order is still processing, check its status first.
Before you submit a generation task, the system quotes a price based on the chosen model, generation mode, specification, and estimated usage. The quote shown before submission is authoritative; for tasks billed by actual usage, the final charge may be lower than the amount held upfront. You can verify both in your task records and credit history.
Eligible model discounts combine with your plan’s billing multiplier when computing credit charges. Discounts may be limited to specific models, generation modes, resolutions, or campaign periods; when several discounts apply, only the best single one is used and model discounts are not stacked. The system quote and settlement records are authoritative.
When you submit a task, the system first holds the credits the task is allowed to use, preventing an insufficient balance during execution. After settlement, the actual consumption is deducted and the unused portion is released. For tasks whose outcome or billed usage is still being verified, held credits may remain frozen for a while — check the task status.
Credit handling depends on the task’s outcome and actual billing records. Unused held credits are released once the system finishes settlement; charges already incurred or usage pending verification follows the task’s billing record. If something looks wrong, contact support with the task ID and the related credit ledger entries for a review.
Plan benefits take effect once payment is completed and verified by the system. The validity period follows what the plan page showed at purchase and the order record; different plans can be configured with different periods. After expiry, subsequent usage reverts to the standard billing rules.
Plans currently do not auto-renew and nothing is charged at expiry. To keep using plan benefits, purchase again on the plan page; before buying, confirm the price, credit amount, benefit period, and any model discount conditions.
Once the new plan is paid and verified, it replaces the current plan benefits and its validity period starts from that moment; your existing credit balance is retained. Plan benefits do not stack with the old plan’s remaining period, and two plans’ discounts are never combined. Generation quotes already confirmed and still valid keep their original billing rules.
No. Plan expiry never clears credits you have purchased. Benefits and credit balance are managed separately: after benefits expire, later usage no longer enjoys that plan’s discounts, but remaining credits can still be used for any billable platform feature at the then-current quote.
Credit rewards are creation credits granted for eligible user actions during campaigns. After signing in, open “Reward credits” in the profile menu, or go to Account → Rewards Center, to view active campaigns, task progress, credits waiting to be claimed, and reward records.
The platform supports rewards for daily check-in, reading tutorials or teaching videos, creating Skills, signing up, successfully generating images or videos, purchasing plans, referral sign-ups, and referral purchases, plus manual grants from operations. Rewards are only issued for campaigns that are published, enabled, within their validity window, and open to you — not every action grants credits by default. The campaigns shown in the Rewards Center are authoritative.
Reward amounts, eligible audiences, validity windows, trigger counts, and claim methods are set per campaign. Some campaigns are open only to new users or active subscribers, and may be limited to specific models, Skills, or plans. Campaigns also cap per-user triggers, per-user credit totals, and overall budgets. Read the campaign details first — the reward is granted only when every condition is met.
While a check-in campaign is open and you are eligible, go to the Rewards Center and tap “Check in” to receive that day’s reward. It resets at 00:00 Beijing time (UTC+8) each day; each account can check in once per day and repeated taps do not grant again. A “Already checked in today” notice means it is done; make-up check-ins are not supported.
Sign in to your own account first, then open the tutorial campaign. Illustrated tutorials count after the page is opened and a valid view is recorded; video tutorials and teaching videos require at least 10 seconds of valid playback, and short videos count at 90% of total duration. After being counted, the campaign’s target count, eligibility, and reward caps still apply. Anonymous browsing never counts toward personal rewards.
Each account earns the learning reward for a given tutorial or teaching video only once. Refreshing the page, replaying repeatedly, or switching browsing sessions never increases the count for that content. For campaigns that require multiple items, look for other tutorials or teaching videos that have not been counted yet.
“First creation” rewards your account only the first time you successfully create your own Skill, with eligibility checked against existing creation records. “Every creation” counts each time a new Skill is created, subject to the campaign’s trigger count, personal caps, and budget. Creating, duplicating, or importing something as a new personal Skill all count as creation; merely browsing platform Skills, editing, or re-saving an existing Skill does not. Whether both rewards are available follows the campaigns in the Rewards Center.
Rewards come in two flavors: automatic grants and manual claims. Automatic campaigns credit your account once the system verifies the task; manual campaigns show “pending claim” in the Rewards Center and you must tap “Claim” before the deadline. Check-in rewards are credited immediately on success; verification of other actions may lag slightly — refresh the Rewards Center and credit details later.
Check in order: whether you were signed in at the time, whether the campaign was within its validity window, whether you met the audience and conditions, whether you reached the target count, whether the reward for that action was already claimed, and whether a personal or campaign budget cap was hit. Videos must also reach the valid playback duration. System verification can lag briefly; if it still looks wrong, open a support ticket with the campaign name, time of action, and the related task, tutorial, Skill, or order IDs.
Rewards have two time limits: a claim deadline and a usage validity period after they arrive. Manual rewards cannot be claimed past the deadline; once claimed or auto-granted, the usage validity starts when the credits arrive, with the exact days shown in the campaign and reward records. Unused reward credits that pass their validity period expire — claim promptly and use them in time.
Once reward credits arrive, they can be used for any billable platform feature and settle together with your other available credits. The system allocates reward credits that expire earliest first; when you submit a generation task, the quoted amount is held, and after settlement the actual cost is deducted and the unused part released. A frozen state does not mean everything was charged — verify actual consumption in credit details and task records.
A plan’s base and bonus credits are granted per the order at successful payment, while task rewards for check-ins, learning, Skill creation, and so on are granted separately under campaign rules with their own claim conditions and validity periods. Buying a plan does not by itself trigger extra task rewards — they are granted only when a matching purchase-reward campaign is open and the conditions are met. Plan benefit periods and task reward validity are managed separately.
“Pending claim” means the reward was generated but still needs a manual claim; “granted” means it has arrived and you should watch its usage validity; “expired” means the claim deadline was missed; “validity ended” means the usage period after arrival is over; “revoked” means the reward was cancelled. Rewards tied to refunded orders may be revoked automatically; other anomalies are reviewed by operations — open a support ticket about a specific record.
It only means no valid campaign is currently open to you; the Rewards Center itself is working. Campaigns may be unpublished, not started, finished, disabled, or not open to you. Check again later; rewards you already earned remain visible in “My reward records” and credit details, and pending rewards that are still claimable can be claimed before their deadline.